Our Mission & Values
Caring for Your Property, Supporting Our Community
Who we are
At Carthy’s Plumbing & Heating, our purpose is simple: to provide safe, reliable and professional services that protect, maintain and improve the places where people live, work and come together.
From family homes and local businesses to commercial premises, schools and community buildings, we understand the importance of keeping properties safe, comfortable and functioning efficiently.
Whether responding to an emergency, carrying out essential maintenance or delivering a complete installation or refurbishment, our experienced team is committed to providing dependable service, quality workmanship and lasting solutions.
We take pride in building long-term relationships with our customers through honesty, professionalism and a genuine commitment to doing the job properly.
Our commitment to our customers
Safety & Peace of Mind
Safety is at the heart of our work. We follow relevant industry regulations and maintain high standards to protect our customers, their properties and our team.
Skilled & Qualified Professionals
Our experienced engineers and tradespeople bring specialist knowledge and expertise to every job. We invest in ongoing training and development to maintain high standards of safety, quality and service.
Honesty & Reliability
We believe trust is earned through honest advice, clear communication and dependable service. We treat every property with respect and take responsibility for the work we undertake.
Quality Workmanship
From minor repairs to larger installations and refurbishments, we approach every project with attention to detail, professionalism and a commitment to delivering lasting results.
Environmental Responsibility
We recognise our responsibility to minimise our environmental impact. Wherever practical, we aim to reduce waste, dispose of materials responsibly and recommend efficient, sustainable solutions.
Professional plumbing, heating
& property services
At Carthy’s Plumbing & Heating, we provide a comprehensive range of professional services for residential and commercial customers.
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From emergency plumbing and heating repairs to boiler installations, servicing, bathrooms and property maintenance, our experienced team delivers reliable solutions tailored to your needs.
building & construction services
Through our sister company, Carthy’s Construction Limited, we can also provide a wide range of building, renovation and property improvement services for residential and commercial customers.
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From property extensions and loft conversions to roofing, groundworks, carpentry, decorating and general building works, we offer practical solutions to help maintain, improve and transform your property.
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Working alongside our sister company allows us to offer customers access to a wider range of skilled trades and services.
Investing in our people & safety
Investing in our People
Our engineers and tradespeople are at the heart of our business. We support their wellbeing, ongoing training and professional development, helping us maintain high standards of workmanship, safety and customer care.
Safety & Compliance
We take our responsibilities seriously, maintaining appropriate qualifications, insurance and safety procedures. Our commitment to regulatory compliance and responsible working practices helps protect our customers, employees and the wider community.
our promise to you
At Carthy’s Plumbing & Heating, we believe every customer deserves a professional, reliable and trustworthy service.
Whether you need an emergency repair, routine maintenance or a complete property improvement project, our commitment remains the same — to deliver a service you can trust and workmanship you can rely on.
